Pick one and we will keep it short. Three taps and you are done.
We run calls seven days a week, and we answer the phone around the clock.
Last step. We will call you back to confirm the window.
An emergency deserves a person, not a web form sitting in an inbox. Call the shop and we pick up.
No heat, no water, an active leak, or a backed up main. These move to the front of the line, day or night, weekend or holiday.
Your request is in and somebody will call you back to confirm a window. Here is what we have:
Reston has about 30,485 homes and not one decade that owns them. The 1970s is the biggest band at 31%, and under a third is not dominance, which makes this a different kind of job from almost everywhere else we go.
Reston was planned and built in stages from the sixties onward, and it never had the single boom decade that stamps one kind of plumbing on a whole town. Most places we cover did. So at a Reston address the first thing we ask is the year the house went up, not the street it sits on.
After the 1970s at 31% comes 23% in the 1980s, 13% in the 1990s, 10% in the 2000s and 11% in the 2010s. Only 11% predates 1970. Against the 26 areas we cover that is 15th on pre-1970 housing, 15th on the 1980s and 1990s window, and tied for 12th on homes built since 2000. Mid-table on all three, which for once is the finding itself.
Build era is not proof of material, and we will not pretend otherwise. Houses get built with something other than the standard of the day, and houses get repiped. The share only says where to look first. What each material does as it ages.
That 31% is the most interesting group in town, because the seventies were a hinge on the drain side. Cast iron going out, PVC coming in, and two houses built two years apart can be plumbed differently below the slab. The earliest sections also catch the tail of the Orangeburg window, which runs out around 1972. Orangeburg deforms into an oval under load rather than cracking, and cabling never makes it round again.
Trees went in with the houses, so they are now the size to have found the joints of a fifty-year-old lateral. A line that backs up once a year in the same season is not a cabling problem, so we camera it before quoting. One bad joint can be lined. A flattened Orangeburg run cannot be, and we would rather say so before you have paid. Sewer line repair and replacement.
A lot of Reston is townhouse and cluster housing, and that is not a cosmetic detail. It changes what a failure costs. A supply line or a water heater in an upstairs closet puts water directly above finished space, and in a shared-wall building that space may belong to somebody else. What would be a mop and a fan in a detached basement becomes a ceiling and two claims.
So we push for a pan with a real drain under closet equipment, not a tray that holds the first two gallons, plus a leak sensor on the closet floor. Cheapest insurance in the house. If water is appearing and nobody can say where it starts, that is leak detection rather than exploratory demolition.
Shared walls also change who is allowed to touch what. Fairfax County runs roughly 3,300 miles of sewer main and 63 pumping stations, but your lateral is yours to maintain under County Code 65-6-1 and Virginia Property Maintenance Code 504.1, and the county does not locate or mark private laterals. In a cluster or condominium, who owns a shared stack comes out of the association's governing documents.
Fairfax Water is the water utility here, and its own FAQ calls the water "moderately hard to hard (5 - 10 grains per gallon, or 84 - 170 mg/l)". We quote the published range instead of averaging it into one number, and 2025 monthly lab totals landed outside it in both directions. Enough hardness to lay sediment in a tank, so flushing belongs in proper water heater service, and treatment is a fixtures question rather than an urgent one.
Here is where other pages get careless. Fairfax Water draws from the Potomac, treated at the Corbalis plant in Herndon, and from the Occoquan Reservoir, treated at Griffith in Lorton, and buys Washington Aqueduct water too. Boundaries are published only as maps and the utility says they can change, so we will not tell you your water comes from Corbalis. Corbalis sits next door in Herndon. That is a location, not a service assignment.
A gas or oil-fired water heater replacement needs a permit, even like for like in the same spot, under VRC 108.2 and the county's Household Appliance permit page. One appliance is $78.75 on that schedule, two $96.60, three $116.55 and four $135.45, plus a 10% technology surcharge.
Buried work is its own line. Appendix Q lists "Water Service (New, Replacement or Repair)" at $77.70 and "Sewer (New, Replacement or Repair)" at the same $77.70, against a base permit minimum of $141.75, effective July 1, 2026. We will not add those into a single total, because the schedule does not say how they combine. Sewer work reaching into VDOT right of way takes a state permit as well. Inspections run through PLUS, requested before 11:59 p.m. for the next business day.
One we will be blunt about. The annual test on a testable backflow assembly in Fairfax County must be done by a tester who is both DPOR-certified as a Backflow Prevention Device Worker and on the county's Authorized Vendor List. We are not on that list, so we do not perform that test here. We do install and replace assemblies, which needs a permit even like for like.
The spread shows up in the mechanical rooms just as plainly. A seventies or eighties house is on its second or third system, usually fitted by whoever was cheapest the year the last one died, and the recurring finding is equipment sized for a different house than the one it sits in. A 2010s build is still on its first. Cluster layouts add a constraint: air handlers in closets and attics with access planned around the smallest possible footprint, and heat pumps are common. When one disappoints in a cold snap, the fault is more often duct and return sizing than the box. Maintenance counts for more on closet equipment, because you cannot watch it failing.
One call covers plumbing and HVAC. Talk to somebody who has been doing this for decades.
