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We run calls seven days a week, and we answer the phone around the clock.
Last step. We will call you back to confirm the window.
An emergency deserves a person, not a web form sitting in an inbox. Call the shop and we pick up.
No heat, no water, an active leak, or a backed up main. These move to the front of the line, day or night, weekend or holiday.
Your request is in and somebody will call you back to confirm a window. Here is what we have:
We install, replace and repair backflow assemblies as licensed plumbers. We do not hold the certificate that lets anyone sign off your annual test, so give us the address and we will tell you whose job it is.

A backflow preventer is a one-way gate on a water line. Pressure normally pushes water toward the building. Drop that pressure, with a main break down the street or a hydrant opened hard, and the flow reverses, pulling whatever sat at the far end of a hose or an irrigation line back toward the drinking water. The Virginia Residential Code says it in one sentence at Section P2902.1: a water system must be built so nonpotable liquids, solids or gases cannot get into the potable supply.
That matters more than people assume, because the water arriving at your meter is being actively managed. Every public system here carries chloramine as its year-round disinfectant residual, and the utilities dose orthophosphate to hold a protective film inside the pipe. Loudoun Water publishes its target as a minimum of 0.90 ppm orthophosphate with pH at 7.0 or above. Your assembly stops your property pushing something back into that.
We cannot perform your annual certification test. Virginia certifies Backflow Prevention Device Workers under Code of Virginia § 54.1-1129, and § 54.1-1128 defines the role as the maintenance, repair, testing and periodic inspection of cross connection control devices. Nobody here holds it, and we do not appear on Fairfax County's Authorized Vendor List. So when a test is due, the test is not ours to do.
Here is the wrinkle, and it is why so many websites get this wrong. The state certificate is voluntary. The statute says so outright, and it also says a locality has to accept it as proof of training. The binding requirement does not come from Richmond. It comes from whichever water authority serves your address, and those authorities do not agree with one another.
None of the below is our policy. Each line is somebody else's published program, and together they explain why a company that tests happily in one county is shut out of the next.
| Where | Whose program | What it requires |
|---|---|---|
| Woodbridge, Dale City, Lake Ridge, the rest of Prince William | Prince William Water | Testable assemblies tested at installation or repair and annually after that, by a certified backflow testing company. The owner submits the results to the utility's Cross Connection Coordinator. No separate local registration is published. |
| Fairfax County | Fairfax County cross connections | The tester must hold the DPOR Backflow Prevention Device Worker certificate and appear on the county's Authorized Vendor List. We are not on that list. Installing or replacing a device needs a plumbing permit even like for like; the annual test does not. |
| Sterling, Ashburn | Loudoun Water | A device is required on every fire suppression and irrigation system, tested at installation and annually after. A failed device has to be repaired or replaced and retested within thirty days of notification, at the customer's expense. Since January 2023 testers must hold a Virginia DPOR tradesman certification. |
| Arlington | Arlington County | The county inspects restaurants and commercial buildings annually for cross connection compliance, and wants devices tested by a Virginia-licensed backflow device professional before that inspection is scheduled. Residential irrigation is inspected after installation, after which third-party inspectors are allowed. |
| Alexandria | Virginia American Water | The customer carries installation, permits, annual testing and repair. Testable devices are tested annually and reported through BSI Online. Non-testable residential dual checks are inspected, repaired or replaced on a five-year cycle. |
| City of Manassas | City of Manassas utility | Stricter than its neighbours. The DPOR certificate plus separate registration with the City, carrying a City-issued Backflow Worker card. Annual testing as a minimum, and also on installation, replacement or repair, with a five-year overhaul or replacement cycle that varies by device type. The program document is dated 2016, so confirm the current detail with the City. |
Virginia amended the model code here, and the amendment carries hard numbers. 13VAC5-63-210 rewrites Section P2902.6 to require access for inspection, testing, service, repair, and replacement of a backflow prevention assembly, and to set its mounting height between 12 inches and 60 inches from grade, floor level or service platform. Where the manufacturer's listed height conflicts with that range, the manufacturer's height governs.
It reads like trivia until a tester declines the job. An assembly wedged into a crawl space corner, or boxed in behind a soffit, is not practically testable and is not compliant either. It happens where somebody fitted the device wherever the pipe happened to run. Relocating it is a morning's work and the problem is gone for good.
This is the consequence we get asked about least and the one that causes the most trouble later. Put a backflow preventer or a check valve on the service and the plumbing behind it becomes a closed system. Heat water in a closed system and it expands with nowhere to go, so pressure climbs. Virginia Residential Code Section P2903.4 requires a means of controlling that pressure where such a valve sits alongside storage water heating equipment. Note the wording: a means, not a tank. An expansion tank is just the usual answer. The static ceiling in that chapter is 80 psi, and above it a pressure-reducing valve is required at the water service connection.
So a new assembly can legitimately turn into a second line item on your water heater, and that is not an upsell. If somebody quotes you a backflow preventer and says nothing at all about thermal expansion, ask them why.
Alexandria runs a grant paying half the cost of installing a backflow preventer, capped at $2,000, for homes that have had a basement backup after heavy rain. Good program, and nothing to do with anything above it on this page. That device is a sewer backwater valve, which stops sewage coming back up a floor drain, and it lives on the sewer side of the house. The shared word causes real confusion, so we put the difference in writing.
1 Stop holds Virginia Class A contractor licence #2705131990 with the plumbing (PLB), HVAC (HVA) and gas fitting (GFC) classifications, verifiable through DPOR. Two things worth knowing. Class A is a dollar threshold, not a quality grade: § 54.1-1100 defines it as $150,000 or more on a single contract, or $1 million in any twelve-month period. And the plumbing classification at 18VAC50-22-20 names backflow prevention devices outright, which is why installation and repair sit squarely with us.
A firm cannot hold that plumbing classification unless a master plumber tradesman stands behind the licence. That is 18VAC50-22-61, and it says more than most of what gets printed on a van. What it is not is a backflow tester certificate. Different statute, different document, and we will not blur the two to win a job.
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