24/7 emergency line · Phone answered · Woodbridge, VA
40+ Years in the Trade Family Owned Residential · Commercial
Plumbing Heating & Air Commercial Residential Service Area About Contact Book Now
Legal

Privacy Policy

Plain English, because a privacy policy nobody can read is not much of a policy.

This policy covers 1stopmechanical.com, operated by 1 Stop Mechanical Inc., 14381 Pine Lane, Suite 15, Woodbridge, VA 22191.

What We Collect

Only what you hand us. If you use the booking form or the contact form, that is your name, phone number, the city or ZIP you are in, and whatever you tell us about the problem. If you call, we have your phone number and whatever you say on the call.

We do not ask for a date of birth, a social security number, or payment details through this website. If we ever need payment information it is taken directly, not through a web form.

What We Do With It

  • Respond to your request. That is the whole reason we asked.
  • Schedule and complete the work, including sending a technician to the address you give us.
  • Follow up about that job, or a related one.
  • Keep records of work performed, which we are required to do for permitted work.

Cookies And Analytics

This site uses cookies and analytics to understand which pages people find useful and where visitors come from. That data is aggregated and is about traffic patterns, not about you individually. Most browsers let you block or clear cookies in their settings, and the site works without them.

We may use call tracking, which assigns a phone number to a traffic source so we can tell which marketing actually produces calls. Calls are connected normally and may be recorded for quality. If a call is recorded you will be told at the start of it.

Who Else Sees It

Our own staff and technicians, because somebody has to turn up. Beyond that, service providers who help us operate: web hosting, scheduling and communication tools, and our accountant for billing records. They only get what they need to do that job.

We will also disclose information where the law requires it, such as a subpoena, a permitting authority, or a safety matter.

How Long We Keep It

Service records are kept as long as we need them for warranty, permitting and accounting purposes. Enquiries that never became jobs are kept for a reasonable period and then cleared.

Your Choices

  • Ask what we hold. Call or email and we will tell you.
  • Ask us to correct it if something is wrong.
  • Ask us to delete it, subject to records we are legally required to retain.
  • Stop hearing from us. Tell us and we stop.

Children

This site is not directed at children and we do not knowingly collect information from anyone under 13.

Links Out

Some pages link to other organisations, such as the Virginia Department of Professional and Occupational Regulation or a local water authority. Those sites have their own policies and we are not responsible for them.

Changes

If this policy changes we will update this page. Material changes will be reflected in the date below.

Contact Us About This

1 Stop Mechanical Inc.
14381 Pine Lane, Suite 15
Woodbridge, VA 22191
Phone: (703) 491-6542
Email: accounts@1stopmechanical.com

Book a service call

Questions About
Your Information?

Call us and ask. (703) 491-6542.

Call (703) 491-6542 Book Online
Call Now Book