Pick one and we will keep it short. Three taps and you are done.
We run calls seven days a week, and we answer the phone around the clock.
Last step. We will call you back to confirm the window.
An emergency deserves a person, not a web form sitting in an inbox. Call the shop and we pick up.
No heat, no water, an active leak, or a backed up main. These move to the front of the line, day or night, weekend or holiday.
Your request is in and somebody will call you back to confirm a window. Here is what we have:
Forty-eight percent of the roughly 14,505 homes in the City of Manassas went up in the 1980s and 1990s. That is the polybutylene window, and it is the most useful thing to know before anyone touches your plumbing.
Polybutylene went in from 1978 until about 1995. Grey plastic, crimped at the fittings, often stamped PB2110. It does not fail the way copper fails. Copper gives you a pinhole, a stain on a joist, and a year to think it over. Polybutylene lets go all at once, on a Saturday, with nobody home. Find it and we would rather plan a repipe than let the pipe pick the date.
Another 14% of the city went up in the 1960s and 14% in the 1970s. Different list entirely. Cast iron stacks scaling shut from the inside, water service lines at the end of a long run, and Orangeburg laterals in anything built before about 1972. Sewer work on those blocks starts with a camera.
Manassas runs its own water utility and its own treatment plant in Nokesville, permitted at 14 million gallons a day, drawing from Lake Manassas on Broad Run. Not Prince William Water. Not Fairfax Water. The City's own 2025 sampling puts hardness at 47.00 ppm as calcium carbonate, which is 47 mg/L, soft to moderately soft. Fairfax Water publishes 84 to 170 mg/L system-wide. That figure belongs to the city system only, and plenty of Prince William addresses post as Manassas.
So, an opinion in writing. Inside the city we think a water softener is money you do not need to spend. Soft water also changes what to expect from a water heater, because scale is what shortens tank life in hard water towns and it is not what ends tanks here. A Manassas tank that dies at six years died of something else. And if anyone quotes you a hardness in grains per gallon, ask where it came from: the City publishes none, so every gpg figure for this city is somebody's conversion.
On 16 October 2024 the City submitted its lead service line inventory. It identified the City-owned and customer-owned portions of over 13,000 service lines, and found no lead and no galvanized requiring replacement. Manassas has been on reduced lead monitoring since 2012, and the City's mains are not lead. We do not get to write that about many places we work. It also means discoloured water here points away from the buried line, so check the heater and the interior piping instead.
Manassas publishes less than its neighbours and some of it is old. The cross-connection document still cites the 2000 plumbing code. Inspection guidance dates from 2020. Better said plainly than papered over.
Testing rules in the city are stricter than anywhere adjacent. A tester needs the Virginia DPOR Backflow Prevention Device Worker certificate, and that alone is not enough: the City requires separate registration and issues its own Backflow Worker card. Neither Fairfax City nor Falls Church asks for one. Testing is annual at minimum, plus after any install, replacement or repair, on a five-year overhaul cycle by device type. That document dates from 2016, so confirm the current rule with the City. Then ask whoever you call, us included, whether they hold the Manassas card. Backflow work is our trade; that card is a separate question, and the honest answer is to ask.
One call covers plumbing and HVAC. Talk to somebody who has been doing this for decades.
