Pick one and we will keep it short. Three taps and you are done.
We run calls seven days a week, and we answer the phone around the clock.
Last step. We will call you back to confirm the window.
An emergency deserves a person, not a web form sitting in an inbox. Call the shop and we pick up.
No heat, no water, an active leak, or a backed up main. These move to the front of the line, day or night, weekend or holiday.
Your request is in and somebody will call you back to confirm a window. Here is what we have:
About 18,065 homes sit in Ashburn CDP, and they split almost exactly in half. 39% went up in the 1990s, 49% since 2000, and only 2% before 1970. That makes the dividing line here sharper and more useful than anywhere else we work.
The line falls in 1995. Polybutylene was installed from 1978 until roughly 1995, so in a place built almost entirely on one side of that year or the other, build date is the most useful plumbing fact there is. A 1994 Ashburn house sits in the last years of that window. A 2004 one is PEX and PVC with nothing structural due yet. Just one of the 26 areas we cover has less pre-1970 housing and one other matches ours, so the galvanized and clay-lateral work that fills our week in Annandale is close to absent here.
Build era is not material, and nobody can read your walls off an address. What we can tell you is what was standard when these houses went up. The first half of the 1990s meant polybutylene on the supply side, usually grey and often stamped PB2110. After 1995 it meant copper and CPVC, then PEX through the 2000s. Drains went in as PVC throughout.
Polybutylene gives no warning drip. It holds, and then it does not. Early CPVC from those same years fails the other way, going brittle and splitting at the fittings. The check takes ten minutes: where the main enters, and under a vanity. Grey plastic means you want the repipe on your calendar rather than on its.
A builder-grade tank is roughly a ten-year part, so in a 1996 house the third one is about due and in a 2006 house the second. What changes the invoice is not the tank, it is the location. Plenty of these houses put the heater in an upstairs closet. A tank that lets go in a basement is a wet floor. The same tank on a second floor is an insurance claim. So we spend our time on the pan drain and the expansion tank, because on a closed system that tank is where thermal expansion goes instead of into the relief valve.
Heating and air runs the same clock, just slower. The 1990s houses are mostly on a second system by now, often fitted by whoever was cheapest the year the first one died, and the usual finding is equipment sized for a different house than the one it is in. Where an R-22 condenser is still limping along, topping it up every summer is money that does not come back.
Fast building leaves airflow faults in rather than wearing them in. Flex duct crushed against an attic joist. A bonus room with one supply and no return, so it pressurises and stalls. A bigger condenser fixes neither, and heat pumps are the usual replacement here.
Both pressure numbers you will hear quoted are requirements, not readings. The Virginia Department of Health requires a minimum of 20 psi within the distribution system, and the building code requires a pressure-reducing valve where pressure at the service tap exceeds 80 psi. Neither describes what is at your hose bib. What Loudoun Water does note is that most houses built after 1972 already have a PRV, and only 2% of Ashburn predates 1970. A PRV wears out, and one fitted with a 1996 build has had thirty years to quit quietly.
Ashburn is on Loudoun Water, which draws from the Potomac River and brings in Goose Creek as needed, then treats at the Trap Rock facility. If you moved here from inside Leesburg town limits, the Town runs a completely separate system with its own plant and its own lead programme. Figures do not travel between the two, and plenty of websites move them anyway.
Loudoun Water publishes a hardness scale of 4.9 to 9.9 grains per gallon, 80 to 170 mg/L, classed moderately hard to hard. The part left out of the softener pitch: that figure sits in a Water Quality Manual appendix dated July 2011, and the word hardness appears nowhere in the 2025 Consumer Confidence Report. Best published number there is, and fifteen years old. We fit softeners where your own fixtures justify it.
Lead is close to a non-question. Loudoun Water's inventory, accepted by the Virginia Department of Health, contains no lead service lines, and the utility states its sources do not contain lead. Unverified properties are designated Non-Lead by predictive model. No counts are published, so we will not quote one.
An irrigation system or a fire suppression line needs an approved backflow device, tested at installation and annually after by a certified tester. Fail and you have 30 days from notification to repair or replace it and have it retested, at your own expense. Since 1 January 2023 the tester must hold a Virginia DPOR tradesman certification. We install and replace the assemblies; the annual certification is a certified tester's signature, not ours.
A steady part of our week here is commercial service along the office and data centre corridors, where the published plumbing permit runs $105 against $70 residential, re-inspections $30 each. Loudoun Water also operates a reclaimed non-potable system serving commercial irrigation and cooling, which is not an interchangeable line.
Ashburn is about forty-five minutes from the shop in Woodbridge, which you should know before you call. Broadlands, Brambleton, One Loudoun and Ashburn Village are regular ground for us. Inspections book through LandMARC with a midnight cut-off for the next workday, 8:30 a.m. to 3 p.m. weekdays. Class A licence #2705131990.
One call covers plumbing and HVAC. Talk to somebody who has been doing this for decades.